Ceren Morcote Santos — Marketing | ResearcherCollab

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Ceren Morcote SantosMarketing

Dokuz Eylul University · Turkey

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Research keywords

consumermanagement

Publications6

Decoding the Airport Experience: A Multi-Dimensional Assessment of Airport Service Quality Through Passenger Reviews

Güncel Pazarlama Yaklaşımları ve Araştırmaları Dergisi · 2025

The Effect of Work Motivation, Work Culture, Leadership and Work Experience on Employee Performance at Nusa Tenggara Barat Province, Indonesia

International Journal of Management Science · 2024

Yin-yang of emotions. Love and hate dynamics and service quality image in the airline industry

Marketing i Rynek · 2023

Airline Customer Complaints During the COVID-19 Pandemic

Advances in hospitality, tourism and the services industry (AHTSI) book series · 2022

The country-of-origin effect in the services marketing field: a systematic review and directions for future research

International Journal of Export Marketing · 2022

The country-of-origin effect in the services marketing field: a systematic review and directions for future research

International Journal of Export Marketing · 2022

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