E-voting is an electronic voting information technology service, while E-participation is an information technology service for citizens of the public to provide reports, polls, or suggestions on government policies electronically. The Technology Services E-Participation-VOT (EPV) model is a combined E-Participation and E-Voting service model. The concept of this service model is that citizens transform from E-participation and E-voting services into an EPV model. The purpose of this model is to provide information to participants (citizens) about online-based voting services. This method of developing the EP-Voting Anticipation (EPV) technology model uses agile methods that are effective and flexible in various cases of designing Information Technology models for Information Technology (IT) services that apply a Framework Information Technology Infrastructure Library (ITIL). The results obtained from this study are an Information Technology service system model that provides recommendations for participation in conducting electronic elections (E-Voting).
DOI: https://doi.org/10.1109/iciss50791.2020.9307578
Publish Year: 2020
